Return & Refund Policy

At Online Ecommerce Insights, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we are here to help.

1. Returns

• You may request a return within 14 days of receiving your order.
• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
• Certain items such as digital products or personalized/customized items may not be eligible for return.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 5–10 business days.
• Shipping costs are non-refundable unless the return is due to our error or a defective product.

3. Exchanges

• We currently do not offer direct exchanges. Please initiate a return and place a new order for the desired item.

4. How to Initiate a Return

• Contact us at 📧 contact@onlineecommerceinsights.info or 📞 +1 (702) 555-4782 with your order details.
• We will provide instructions for returning the item safely.

5. Contact Us

For any questions regarding returns or refunds, please reach out to us:

📧 contact@onlineecommerceinsights.info
📞 +1 (702) 555-4782
🏢 824 Maplewood Drive, Austin, Texas, USA
🌐 https://onlineecommerceinsights.info